We are open and operating responsibly.
Due to an increase in demand, our lead time is higher than normal and will be published in the purple banner above which will be the most up to date on our delivery time.
Please note: Our showroom is CLOSED. Once we decide to reopen, here is where it will be announced along with on our social media pages (Facebook & Instagram)
Following updated advice from the government around covid-19, we are now carefully re-opening our factory, and implementing all the appropriate safe working practices to create correct social distancing and hygiene guidance provided in order to begin manufacturing and operate our delivery and installation service.
What has changed? We have reorganised our operational processes accordingly. Our goal is to operate as safely as possible to ensure we are able to manufacture, deliver and install your new garden shed and summerhouse. Customers are politely requested not to travel to our showroom that remains closed. Orders are to be placed online with advice/information/support available over the telephone during usual business hours
Please see below responses to any questions you may have.
Q: It is safe to receive delivery of my garden shed?
Yes. We have adapted our working practice to ensure social distance is adhered to.
We request any side gates / access is open for us and the customer remains inside their property whilst we are there.
Under no circumstances will we deliver through any property – this will void the installation and your building will be left for self assembly.
Q: What happens if I (the customer) am self-isolating?
We kindly ask you to inform us so that your delivery can be rearranged. If you have not ordered, please refrain from doing so until you and your household are symptom free for a minimum of 14 days.
Q: Will I be able to make a collection or visit your showroom?
No. Our showroom will remain closed for the foreseeable and we strongly encourage you to refrain from travelling to us as you will are closed to the public.
We have adapted our delivery process to ensure we are working safely to protect both our employees and customers wellbeing – please take advantage of this if you require anything from us.
For any further clarification on our processes please call us on 0151 9225282.
Updated: Thursday 28th May 2020.