Terms & Conditions

All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these Terms and Conditions and are subject to acceptance by Merseyside Sheds. Merseyside Sheds may choose not to accept an order for any reason. Purchasing can be made through this website, over the telephone or inside our showroom with a member of Merseyside Sheds’ dedicated sales team.

Merseyside Sheds accept card payments made via Mastercard, Visa, Visa Electron and Visa Debit. We also accept Cash and Bank Transfers however if paying via Bank Transfer, it is important to reference your POSTCODE or INVOICE NUMBER as instructed. Payment can be made either on the website using the secure online payment system, over the telephone or through visiting our sales office. If the order is made over telephone, confirmation will be given verbally at the time of the call and an electronic payment receipt issued via email. The title of goods will not be placed into manufacturing until full payment has been received.
Please note, a late payment for goods will affect the agreed delivery date and as such Merseyside Sheds cannot be held liable for this.

Unless otherwise stated, delivery is inclusive of pricing and applies to the following postcode areas: *L, *PR, *CH1-2 and CH41-66, *WA1-12, *WN5-6 and 8 addresses. For delivery to a different area please contact our sales office. When the delivery process is taking place we will be required to park our vehicles as close to your property as possible with clear and unrestricted access from our vehicle to the base upon your garden building is to be installed on. Certain products offered by Merseyside Sheds require a  height clearance and this will be highlighted to the buyer upon ordering / receiving an order. If for any reason unrestricted access is denied at the time of delivery, goods may be left kerbside for the buyer to move themselves to the base and a charge will be payable should the buyer require a revisit to commence installation.

Merseyside Sheds will make every effort to ensure goods purchased reach the buyer within the published lead times (given in working days) however the company shall be under no liability for any delay in achieving the timescales quoted. Delivery will take place at the address provided by the purchaser at the time of ordering and a delivery date will be set once the order has been received. We will provide nearer the time to the delivery date an estimated time of arrival and Merseyside Sheds will again make every effort to ensure delivery takes place within the agreed time slot.

Unless otherwise stated, all prices for our garden buildings are inclusive of installation. This includes the application of roof covering, glazing of windows as well as the building being constructed on a solid level base which will be required before the installation process can begin. The installation team will require unrestricted access from our vehicle to the base upon the building is being installed for the full duration. The duration the installation team are at the buyers property can vary in time between 30 minutes to 8 hours depending on the size building. It remains the buyers responsibility to ensure clear and unrestricted access is granted, as well as ensuring a solid level base is provided at the time of installation as not doing so could result in the building being delivered only and should we be required to revisit to install, a fee will be charged. Our installation team will strongly advise what they deem to be an appropriate base however are instructed to follow the buyers final decision on what to install the building upon.

Timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits in extreme temperatures and weather conditions. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way, are not considered to be damage, and do not render the product unfit for purpose.

Whilst every effort is made to hand pick timber without visible knotholes or splits there may be occasions where timber is selected in good faith that contains what appears to be a solid knot. Over the course of time / during movement of the product etc. it may occur that these small knot holes are then dislodged from the timber leaving a small knot or crack. Unfortunately we cannot be held responsible for this maturing of the product and can only offer our best advice on how to deal with this situation in the unlikely event that it should occur.

Diptreated –  All garden sheds, summerhouses and childrens play houses are treated with a factory coat of timber preserve however we strongly recommend treating your building as soon as possible with an appropriate high quality preservative with silicone or other water tight sealant to prevent your building against moisture ingress.

Pressure treatment (Tanalised) – All garden sheds, summerhouses and childrens play houses that are upgraded to 16mm Shiplap Tongue and Groove Pressure treated cladding are protected against rot and decay. We do however strongly recommend treating your building as soon as possible with an appropriate high quality preservative with silicone or other water tight sealant to prevent your building against moisture ingress.

If you wish to cancel your order before it has been delivered, you must notify Merseyside Sheds immediately. An administration fee of £50 is payable and if you’re building has entered manufacture, a cancellation charge of 25% of the invoice value will be payable. Altering you’re delivery date once you’re building has entered manufacture will incur a £50 re delivery fee. If a refund is due to the buyer, monies owed will be paid within 14 working days.

Goods that are ordered to your specification or not available as a standard product from our website, including all summerhouses and log cabins, cannot be cancelled or returned once the order has entered manufacture as they are considered to be bespoke and not ‘stocked’ items. Where a claim of defect or damage is reported of the delivery of your building, the company will make any attempts necessary to supply/replace/repair any necessary parts to complete your agreed initial purchase to your reasonable satisfaction.

Use of Website 

These terms and conditions govern your use of our website. Our terms have been provided and approved by legal documents provider LegalCentre.co.uk.

Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms.


1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website may only be accessible only if you have registered.]


2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.


3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.


4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy. any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

4.2 When using this website you shall not post or send to or from this Website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]


5.1 Any links to third party websites located on this Website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.  We do not endorse the third party websites or make representations about them or any material contained in them.  If you choose to access a third party website linked to from this Website, it is at your own risk.

5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive,  controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.


6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.


7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or  responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.

7.2 Nothing in these Terms shall exclude or limit liability for

(i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);

(ii) fraud;

(iii) misrepresentation as to a fundamental matter; or

(iv) any liability which cannot be excluded or limited under the law of the United Kingdom.


This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

9. OUR DETAILSPlease visit our contact page to view our address and contact information.